Terms of service

TERMS OF SERVICE

Last updated: November 1, 2026

OVERVIEW
This website is operated by Mountain Grounds LLC ("Mountain Grounds," "we," "us," "our"), located at 3750 Alhambra Ave, Martinez, CA 94553. By visiting our site or purchasing from us, you agree to these Terms of Service. If you do not agree, please do not use this site.

1. ONLINE STORE TERMS
You must be at least 18 years old, or the age of majority where you live, to place an order. You may not use our products or site for any illegal or unauthorized purpose.

2. PRODUCTS AND PRICING
We make every effort to describe and display our coffee and merchandise accurately. Because coffee is an agricultural product roasted in small batches, flavor, color and appearance may vary from lot to lot. Prices are subject to change without notice. We reserve the right to limit quantities, discontinue products, or refuse any order at our discretion.

3. ORDERS AND PAYMENT
You agree to provide current, complete and accurate purchase and account information. If we cancel or change an order, we will notify you using the email or phone number provided at checkout.

4. SUBSCRIPTIONS
Monthly subscriptions renew automatically and are billed on the same date each month until canceled. You may cancel at any time before your next billing date to avoid future charges. Prepaid annual subscriptions cover 12 monthly shipments. See our Refund Policy for details on cancellations and refunds.

5. SHIPPING
Shipping times and rates are described in our Shipping Policy. Risk of loss passes to you once your order is delivered to the carrier, though we will help resolve any lost or damaged packages as described in that policy.

6. RETURNS AND REFUNDS
Returns and refunds are governed by our Refund Policy.

7. ACCURACY OF INFORMATION
Occasionally our site may contain typographical errors or inaccuracies in pricing, descriptions or availability. We reserve the right to correct errors and to update information at any time, including after an order has been submitted.

8. THIRD-PARTY LINKS AND TOOLS
Our site may include links to third-party websites or tools. We are not responsible for their content or practices.

9. USER COMMENTS AND FEEDBACK
Any reviews, comments or suggestions you send us may be used by us without restriction or compensation. You agree your submissions will not be unlawful, abusive or misleading.

10. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

11. DISCLAIMER AND LIMITATION OF LIABILITY
Our products and site are provided "as is" without warranties of any kind, to the fullest extent permitted by law. Mountain Grounds LLC is not liable for any indirect, incidental or consequential damages arising from your use of the site or products. Our total liability for any claim will not exceed the amount you paid for the product in question.

12. INDEMNIFICATION
You agree to indemnify and hold harmless Mountain Grounds LLC and its owners and employees from any claim arising from your breach of these Terms or violation of any law.

13. GOVERNING LAW
These Terms are governed by the laws of the State of California, United States.

14. CHANGES TO THESE TERMS
We may update these Terms at any time by posting changes on this page. Continued use of the site after changes means you accept them.

15. CONTACT
Questions about these Terms? Contact us:
Mountain Grounds LLC
3750 Alhambra Ave, Martinez, CA 94553
Phone: (925) 293-6872
Email: skc08@live.com